Frequently Asked Questions (FAQs) for Worldoilpainting.com

1. What types of products do you offer?

  • We specialize in museum-quality oil painting reproductions, custom paintings from photos, and other personalized oil painting services. Each piece is hand-painted by skilled artists to ensure the highest quality.

2. Are you selling oil paintings that are really hand-painted?

  • Yes, absolutely. Every oil painting offered by Worldoilpainting.com is meticulously hand-painted by professional artists with extensive experience, particularly those crafting our top-tier oil painting reproductions. Our artists possess exceptional technical skills, working exclusively with high-grade, costly canvases and premium oil paints. This commitment to quality ensures that each painting is not only a stunning artwork but also holds significant artistic and collectible value.

3. What payment methods do you accept?

  • We accept a variety of payment methods to make your purchase convenient:
    • Credit Cards: Visa, Mastercard, Maestro, American Express, Discover, Diners Club, UnionPay
    • Shop Pay: Shop Pay, Shop Pay Installments
    • Digital Wallet Payments: Apple Pay, Google Pay, Meta Pay, Amazon Pay
    • Local Payment Methods:
      • Bancontact (available to customers in Belgium)
      • iDEAL (available to customers in the Netherlands)

4. How can you offer such high-quality paintings at such reasonable prices?

  • At Worldoilpainting.com, we believe that stunning art should be accessible to everyone. By collaborating directly with artists and eliminating high gallery markups, we provide museum-quality paintings at a fraction of traditional retail prices. Our commitment is to make magnificent art affordable, without compromising on quality.

5. What is the difference between a print and a hand-painted oil painting?

  • We proudly offer exclusively 100% hand-painted oil paintings, each crafted by experienced artists using traditional techniques. Unlike prints or canvas transfers that are machine-generated and typically involve inkjet printing, our paintings are authentic artworks with genuine brushstrokes and textures that prints simply cannot replicate.

6. If I order framed oil paintings, will they arrive ready to hang?

  • Yes, all framed oil paintings from Worldoilpainting.com arrive ready to hang. Each canvas is professionally stretched and mounted into your chosen frame by our experts, who also fit heavy-duty hanging hardware. Simply unbox and hang your new masterpiece.

7. Please explain the difference between the framing options: “Gallery Wrap” and “Canvas Stretch”?

  • "Gallery Wrap" is a method where the canvas is stretched over thick bars and the image extends around the sides of the frame for a modern, frameless look. "Canvas Stretch" refers to canvases stretched over thinner bars, ideal if you plan to frame the canvas yourself or prefer a traditional framed look.

8. What is your return policy and money-back guarantee?

  • We offer an 365 days money-back guarantee. If you're not completely satisfied with your purchase, return it within 365 days for a full refund. We strive for your complete satisfaction with every piece you buy from us.

9. Can you paint works of art that are not displayed on your website?

  • Certainly! If you desire a painting that is not currently displayed on our website, please send us the details of the artwork you're interested in. We are happy to provide a no-obligation price quote and an estimate of delivery time for custom artwork requests.

10. Will the oil paintings I receive look the same as the images I see on your website?

  • Our master artists work diligently to ensure your painting closely matches the images on our website. However, due to the hand-painted nature of our work, slight variations may occur. This is the beauty of handmade art—each piece is unique.

11. Can your artists customize an oil painting by changing colors, size, or the orientation?

  • Yes, our artists can customize your painting to meet your specific needs, whether it's adjusting colors, dimensions, or orientation. Let us know your requirements, and we'll tailor the artwork to fit your space perfectly.

12. Can your artists paint an oil painting from one of my family photos?

  • Absolutely, transforming your family photos into hand-painted oil paintings is one of our specialties. Capture the essence of your cherished memories or significant life events on canvas. Simply send us the photo, and we'll discuss the details to ensure your vision is perfectly realized.

13. How do I check the status of my order and receive an estimated delivery date?

  • After placing your order, you can track its progress through the confirmation email we send, which includes a tracking number and estimated delivery date. Feel free to contact our customer service for any further inquiries regarding your order's status.

14. How are my oil paintings shipped?

  • Worldoilpainting.com’s shipping partners include FedEx, USPS, UPS, Royal Mail, TNT, DHL, and EMS. Your order is transported using the best carrier based on your location.

15. How is the shipping cost calculated?

  • All oil paintings purchased from Worldoilpainting.com are delivered with global free shipping.

16. How do you ensure the safety of my paintings during transit?

  • (1) all our oil paintings are packaged with high-grade, impact-resistant materials designed for fragile items.
  • (2) we partner with mainstream international shipping companies to maximize safety during transit.
  • (3) all purchases come with shipping insurance. If any issues arise during transit, or if you notice any damage to the packaging upon arrival, simply send us photos and videos of the damage. We will handle claims with the logistics and insurance companies, and arrange for the artist to repaint your purchased painting and resend it to you.

17. Can I track my order?

  • Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order's progress online.

18. How do I care for my oil painting?

  • Keep your painting in a location away from direct sunlight, extreme temperatures, and humidity. Dust it gently with a soft brush or dry cloth. Avoid using cleaning products or water, which can damage the artwork.

19. Can I cancel or modify my order?

  • You can cancel or modify your order within 24 hours of placement by contacting our customer service team. After this period, the order may already be in processing, and changes can be more difficult to accommodate.

20. Do you accept business collaborations?

  • Absolutely, we welcome partnerships and offer substantial trade discounts and exclusive privileges to professionals and resellers in the industry. Whether you are an art gallery, picture framer, interior designer, home stager, furniture store, builder, architect, realtor, antique store, arts & crafts store, or retail store, we provide specialized services to help enhance your offerings. These benefits are exclusive and not available on our general website. Contact us to discuss how we can work together to bring beautiful art to a wider audience.

21. How do I contact customer support?

  • If you have any questions or need assistance, you can contact us via email at support@worldoilpainting.com or through our website's contact form. Our customer service team is available to help you with any issues or inquiries you may have.

These FAQs are designed to address common questions and help you confidently navigate our services at Worldoilpainting.com. If you need further information or assistance, please do not hesitate to reach out.


Last updated: Aug 25th, 2022.