Returns & Refunds Policy

Thank you for choosing Worldoilpainting.com

We aim to ensure complete satisfaction with every purchase. If you are not entirely satisfied, we are here to help you with a smooth return process.

Returns

We offer an 365 days money-back guarantee. If you're not completely satisfied with your purchase, return it within 365 days for a full refund. We strive for your complete satisfaction with every piece you buy from us.

Before returning an item, please include a note inside your package with your order number and contact information to help us process your return efficiently. Contact us at support@worldoilpainting.com with the details of the product you wish to return for further instructions.

Return Address

Send your item to the following address:

World Oil Painting Customer Service Department

71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Damaged or Incorrect Items

We purchase shipping insurance for all orders to protect your purchases against potential damage during transit. If you receive your package and find that it is damaged, or if the items received are incorrect, please contact us immediately at support@worldoilpainting.com. Provide your order number, a detailed description of the problem, and photos or a video of the damaged or incorrect items. We are committed to resolving any issues swiftly and will assist you in communicating with the logistics and insurance companies to file a claim or correct the error.

Refunds

Once we receive your return, we will inspect the item and notify you about the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. You can expect the refund to appear in your account based on your card issuer's processing times.

Contact Us

For any questions about how to return your item, or if you need further assistance, please do not hesitate to contact us at support@worldoilpainting.com.

 

Last updated: June 21th, 2022.